Merlin Cloud

An overview of Merlin Cloud and how it helps retail teams track, manage, and optimise in-store experiences in real time.

🧠 Introduction to Merlin Cloud

How to register, log in, switch accounts, reset your password, and update your profile or organisation on Merlin Cloud.

🔐 Login, sign up, your profile and organisations

Invite team members, set roles, and control access across your organisation.

🏢 Organisations and team management

Merlin Cloud works on modern devices and browsers, so you can manage your estate from anywhere – no installs needed.

🖥 Supported browsers and devices

Explore the Merlin Cloud dashboard to manage devices, track performance, and launch campaigns across your retail estate.

🧭 Navigating the dashboard

How Merlin Cloud supports GDPR and data access: responsibilities, what we process, and how to exercise rights. Guidance, not legal advice.

🛡️ GDPR & data access compliance

Luke Brown

For new users to understand what Merlin Cloud is and how to access and navigate the platform.

Getting Started

All solutions

About us

All industries

Heatmaps

Case studies

Retail

Occupancy tracking

Insights

Hotels

Smart QR Codes

Solutions

Warehouses

Interactive Kiosk

Contact us

Office

Restraurants

Company

Industries

Find answers and get help from Intercom Support and Community Experts

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