Overview
A mobile deployment lets customers scan a QR code in-store and launch an interactive campaign directly on their own device. Unlike physical kiosks, mobile deployments donāt require any hardware setup. Theyāre perfect for posters, product shelves, event signage, or any experience where personal device interaction is preferred.
Each mobile deployment is tied to a specific store location and campaign, with all analytics tracked separately per QR code.
Before you begin
Make sure youāve already created the following:
A location - where this QR code will be displayed
A campaign - the interactive experience this mobile link should launch
Step-by-step: Creating a mobile deployment
Go to the Kiosks page
Navigate to Touchpoints > Kiosks in the sidebar. Mobile and kiosk deployments are managed in the same section.Click āCreate kioskā
A panel will slide out from the right-hand side.Tick the āMobileā checkbox
This indicates that the deployment is mobile-only (no device provisioning required).Select a location
Choose the store where this QR code will be displayed. Mobile deployments are locked to their assigned location to ensure accurate analytics.Select a campaign
Pick the campaign you want the mobile deployment to launch.Click āGenerate QR codeā
A unique QR code will be generated and shown immediately on-screen.
How mobile deployments work
Once the QR code is generated:
Print and display it in-store (e.g. near a product, on a shelf, on a poster)
When scanned, the campaign opens instantly on the userās personal device
No app download or sign-in is required
All interaction data is automatically tracked in the dashboard under that location and deployment
Key notes
Mobile deployments are location-locked
Each QR code is tied to one store
Scans and interactions are reported against that store only
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Each QR code is tied to one campaign
If you want to promote a new experience, create a new mobile deployment with a fresh QR code
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If a mobile deployment is deleted, its QR code becomes invalid
Users scanning it will no longer be able to access the campaign
What happens after setup?
Youāll see the mobile deployment listed under the Kiosks page
You can test it by scanning the QR code on your own phone
All analytics (views, clicks, scrolls, conversions) will start populating in your dashboard immediately
FAQs
Can I reuse the same QR code in multiple stores?
No - each mobile deployment is tied to one store for accurate tracking.
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What happens if I change the campaign linked to the mobile deployment?
This is possible through the edit deployment button
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Can I download the QR code?
Yes - right-click the QR code or use the provided download button to save it for printing.
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Does it work offline?
No - the mobile user must be online to access the campaign.