What you can export today
Camera totals for the selected date range
Zone-level totals when a zone is selected
Entry and exit counts from door lines
CSV only. Heatmap overlays are not exported yet
Counts are session based, not unique people. If someone re-enters they are counted again.
How to export
Open the relevant view:
Analytics dashboard
Camera page
Camera page with a specific Zone selected
Set your date range and any filters such as Country, Location, Camera, Zone
Click Export → CSV
The export reflects your current filters. If a zone is selected the file contains zone-scoped data.
What is in the CSV
Context columns: organisation, country, location, camera name and ID, optional zone name
Time columns: date or date-time depending on the view
Metrics:
total_peoplefor the periodentries,exitswhere lines are configuredOptional derived fields as available in the view
People now is not exported since it is a point-in-time value
Timestamps follow the dashboard’s time setting. If you need a different timezone, convert after export or contact support.
Permissions
Admins and Managers can export CSV
Viewers are read only
Known limitations
Cameras do not buffer when offline. Gaps will appear as lower totals
Heatmap overlays and raw density grids are not exported yet
API access for camera metrics is not available. Enterprise clients can request custom exports or an API pathway
Tips for analysis
When comparing stores, normalise by open hours, floor area (m²), or staff count
Keep the same date window across exports when doing before or after comparisons
For kiosk engagement analysis, use Linked zones to kiosks and export kiosk analytics separately if needed
Troubleshooting
Export disabled: ensure you have Admin or Manager permissions
Empty CSV: confirm the camera or zone has data in the selected date range
Wrong scope: check if a Zone filter was active and re-export if you wanted full-frame data
Need heatmap images: take a screenshot for now or contact support to discuss roadmap features
Roadmap
Heatmap image export to PNG
Heatmap metrics export to CSV
Scheduled email exports and BI integrations for Enterprise