Current status
CSV export: in progress
XLSX, PDF, PNG: not supported
Scheduled reports: not supported
APIs for analytics export: not available
Only ingestion APIs for third party interactions are supported today
CSV export: what to expect
When CSV export is released, it will reflect the active filters on your dashboard.
Scope
Kiosk analytics: Sessions, Meaningful sessions, Avg. interactions per meaningful session, Avg. dwell time, Conversion rate, Conversion amount, Total content viewed, Bounce rate, Most viewed content
Camera analytics: Total People, People now is not exported, Busiest time, High, Entries and Exits when line tracking is configured
Linked kiosk metric: Kiosk Engagement Rate where a zone is linked to a kiosk
Columns
Context: organisation, country, location, device type, device or camera ID, optional zone name, experience, campaign
Time: date or date-time depending on the view
Metrics: the values listed under scope above
Notes
Metrics are session based
Cameras do not backfill when offline
Analytics use UTC time
How exporting will work
Open the relevant dashboard or device view
Set Experience, Time range, Campaigns, Countries, Locations, Deployment Type
Click Export: CSV
The file downloads with results for your current filter set
The CSV will not include a filter header or timezone banner. Record your filter context in the file name for clarity.
Scheduling reports
Not supported
No email, Slack, or webhook delivery
Use manual exports as needed
Permissions
Admins: can export from any permitted view
Managers: can export within assigned countries
Viewers: no export rights
Best practices
Name exports with context:
uk-retail_week-33_experience-diesoon_utc.csvKeep the same time range across exports when comparing periods
For store comparisons, normalise outside the tool by open hours, m², or staff count if you do not have the in-product normalisation option
Pair camera CSVs with kiosk CSVs to analyse attraction versus interaction
Troubleshooting
Export button missing: feature is still rolling out or you lack permission
Empty CSV: check your filters and date range include data
Unexpected counts: remember that cameras are not backfilled during offline periods
Timezone confusion: analytics are in UTC; convert in your BI tool if needed
Roadmap
CSV export for all analytics views
Optional filter header in the CSV
Scheduled email reports on a daily or weekly cadence
Chart image export for presentations