๐Ÿงญ Navigating the dashboard

Explore the Merlin Cloud dashboard to manage devices, track performance, and launch campaigns across your retail estate.

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Written by the Merlin Cloud team

Updated 21 August 2025


๐Ÿ  Dashboard overview

When you log in at app.merlincloud.ai, youโ€™ll land on the Dashboard โ€“ your analytics hub.

From here, you can:

  • Monitor sessions, dwell time, footfall, and conversions

  • Build and customise funnel analytics to track shopper journeys

  • Apply filters by time, country, store, or campaign for deep insights


The left-hand sidebar lets you access all key areas:

  • Dashboard โ€“ Overview metrics and funnel builder

  • Locations โ€“ View and compare store-level performance

  • Cameras โ€“ Manage installed heatmap and footfall tracking devices

  • Kiosks โ€“ View device status, sync content, and update offline units

  • Links โ€“ Create and track QR codes and smart links

  • Campaigns โ€“ Build, schedule, and A/B test content campaigns

  • Organisations โ€“ Manage users, roles, and region access

  • Settings โ€“ Update your profile, change preferences, or connect integrations

Some sections may be hidden based on your role or organisation permissions.


๐Ÿ” Filters and controls

Use the top filter bar to segment data by:

  • Country or store

  • Campaign or content

  • Device type

  • Date range (e.g. today, last 30 days)

Your selections update analytics across the entire dashboard in real time.


๐Ÿ‘ค Profile menu

Click your profile icon in the top-right corner to:

  • Toggle dark mode ๐ŸŒ™

  • Switch organisations

  • Edit your profile

  • Log out


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