Getting Started
For new users to understand what Merlin Cloud is and how to access and navigate the platform.
6 articles🧠 Introduction to Merlin CloudAn overview of Merlin Cloud and how it helps retail teams track, manage, and optimise in-store experiences in real time.Updated 24 Jul 2025🔐 Login, sign up, your profile and organisationsHow to register, log in, switch accounts, reset your password, and update your profile or organisation on Merlin Cloud.Updated 25 Aug 2026🏢 Organisations and team managementInvite team members, set roles, and control access across your organisation.Updated 25 Aug 2026🖥 Supported browsers and devicesMerlin Cloud works on modern devices and browsers, so you can manage your estate from anywhere – no installs needed.Updated 22 Jul 2025🧭 Navigating the dashboardExplore the Merlin Cloud dashboard to manage devices, track performance, and launch campaigns across your retail estate.Updated 21 Aug 2025🛡️ GDPR & data access complianceHow Merlin Cloud supports GDPR and data access: responsibilities, what we process, and how to exercise rights. Guidance, not legal advice.Updated 20 Aug 2025